cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you an educator? Well we want to hear from you, so check out some tools we think might help you out here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: storage

How can I free up space on my account?

RickU
New member | Level 2

i have deleted many files in my dropbox. can i purge or compress to get more storage space?

5 Replies 5

Re: storage

Jay
Dropboxer
Hi @RickU, thanks for messaging the Community!

If you've deleted files, the site should free up the quota on the account. 

You can check the quota on your account from here

If you need any more details, feel free to message back!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: storage

RickU
New member | Level 2

Thank you for the information. I had deleted files, but storage space was not increasing. I will see what it looks like later today.

 

Rick

Re: storage

Jay
Dropboxer
No worries, keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: storage

RickU
New member | Level 2

The storage has not increased even after deleting almost all files. I will look again tomorrow. Thanks again for the information.

Re: storage

Mark
Super User II

@RickU 

Are you a member of any shares? That could be eating up your quota


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Poll
We love to learn from the educators who use Dropbox. Whether you teach kids, teens, adults or a combination of all three, we want to know what apps and integrations you use with Dropbox to help with teaching. Which of the ones below is your favorite, or most used tool?
Need more support?