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How can I get the Paper desktop app?

How can I get the Paper desktop app?

mcrpanda
Explorer | Level 3
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Hi, I found this setting under Settings- Connected apps, but where can I get the Paper desktop app?

Thanks in advance!

Screenshot 2019-03-17 at 15.26.17.png

66 Replies 66

Fredericw
Explorer | Level 3
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Hi there!

I thought the new dropbox desktop app (MacOS) would include Paper. Is it not (yet) the case or do I need to activate something somewhere? Thanks 🙏 

Walter
Dropbox Staff
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Thanks for your interest in this @Fredericw!

Sadly, if you don't see this available on your new desktop app it means that it's not yet available to you (it's still in a closed beta phase).

Worry not though for you'll get plenty of email notifications once we roll it out to all of our users! 

Welcome to our Community and thanks for using Paper Frederic :grin:


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Fredericw
Explorer | Level 3
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Thanks for your message Walter!

I love Paper and use it everyday with my customers. Looking forward seeing it on my desktop app!

Any idea on the delivery date?

 

Have a great day,

Frédéric

Walter
Dropbox Staff
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Thanks for your quick response Frédéric!

Unfortunately, I don't have any timeline to offer at the time; rest assured we'll inform you accordingly when the time comes though.

If you have anything to ask, please don't hesitate to reach back out; we're always a post away:wink:


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Clementine11
Explorer | Level 3
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Hello, I was able to download the desktop app Paper on my MacBook Pro but would like to be able to open it as well on my Windows 10 PC, but can't find any link. Can you help me ?

Daphne
Dropbox Staff
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Hey @Clementine11, thanks for joining us here!

Do you see a pop-up to install the desktop app when you visit the Paper home page here on the Windows computer?

Let me know what you find!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Clementine11
Explorer | Level 3
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Thank you @Daphne for your reply !

When I open this page nothing happens, but if open a paper doc then i have a pop up button saying "open in the app". If i click on it, nothing happens. I noticed on my dropbox app that i add a notification saying "Paper is downloading and will open when it's complete" but it's been two days and nothing happened. It's not installed on my PC and the only way i can open my paper docs from my computer is by right-clicking on it, open with, choose dropbox, which opens a new tab on Chrome.

Daphne
Dropbox Staff
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Thanks for checking on that @Clementine11!

So we can have a better look at this, I've reached out to the email linked with your profile.

When you have the chance, please have a look in your inbox for my message and we can take it from there.

Cheers!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Fredericw
Explorer | Level 3
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Lucky you 😉 Where did you find it?

123esb
Explorer | Level 4
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Please can we have an update on the closed beta testing. Is the dektop application close to completion?

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