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How can I recover my data from my account?

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How can I recover my data from my account?

New member | Level 2

The files got deleted from my Dropbox 4 months while I was having a basic plan. If I upgrade to a professional plan will I be able to recover those files?????

1 Accepted Solution

Accepted Solutions
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Re: Data recovery

Collaborator | Level 8

Hey nainaneerajhappylife! Hope you're doing well buddy!

 

https://help.dropbox.com/files-folders/restore-delete/recover-deleted-files-folders

https://www.dropbox.com/features/cloud-storage/file-recovery-and-history

https://help.dropbox.com/files-folders/restore-delete

These are all the directories that can help you with restoring files! That being said upgrading to other plans don't seem to help to recover any more than having a basic account! I might be wrong tho

Please leave me a like and/or solution if you think if helped you!

Take care <3

View solution in original post

2 Replies 2
Highlighted

Re: Data recovery

Collaborator | Level 8

Hey nainaneerajhappylife! Hope you're doing well buddy!

 

https://help.dropbox.com/files-folders/restore-delete/recover-deleted-files-folders

https://www.dropbox.com/features/cloud-storage/file-recovery-and-history

https://help.dropbox.com/files-folders/restore-delete

These are all the directories that can help you with restoring files! That being said upgrading to other plans don't seem to help to recover any more than having a basic account! I might be wrong tho

Please leave me a like and/or solution if you think if helped you!

Take care <3

View solution in original post

Highlighted

Re: Data recovery

Super User II

@nainaneerajhappylife wrote:
The files got deleted from my Dropbox 4 months while I was having a basic plan. If I upgrade to a professional plan will I be able to recover those files?????

No, that won't be possible. Upgrading now does not extend the recovery period for files that have already been deleted. Only files deleted after the upgrade would have the extended recovery period.

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