Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
How could I upgrade to Dropbox Paper 2020 from the older version?
I'd be really thankful for new information as well – just to have a time frame for the long expected update
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
@Megan as the rollout was rescheduled from last year to this year Q2 – can we expect the launch within the next 8 weeks?
I am stunned. How has this not been rolled out yet, and why is it so hard to find ANY information about it?
I found a workaround:
– Share a folder from you current dropbox to a new account that has paper 2020
– Through the new account: Make MANY dropbox paper files in that folder (after this sharing permission to new account can be removed)
– The paper-files can me moved throughout your file system, renamed and fully worked with from your old account 🙂
I have to say I am losing my patience here - It's mid 2021, and the lack of a uniform rollout makes collaborating using paper extremely awkward. For example, it seems that many people are unable to create documents in shared folders in the old paper version.
Unless there is some clear communication about when we can expect this to work, my team will look for alternatives.
Hi Lori,
is there any update? Q3 is starting soon and we'd really like to start integrating.
More than one year from this post, and there still are two different versions of dropbox paper running at the same time. That has no sense at all
This is so annoying to work with collaborations.... I hope you can solve.... tired of hoping.... I´ll start searching for another tool and it´s a pitty.
Am I reading this correctly that Dropbox has scrapped the "2020" version of paper, or at least decided not to make it available to long-time users?
It's too bad; re-working Paper seemed like a good idea when I first heard about it.
no – there was a certain date in 2020 and all users signin up after that date automatically got the "new version". #
Then Drobpox announced to update all existing users (so long term users in this case because they signed up pre-2020) until the end of 2020 which was pushed to Q3 2021 which is literally in 2 weeks and we haven't gotten any notice yet.
Really really unfortunate – nobody asks to finish until the announced deadline (even if it was pushed once already) but any estimate or update would be helpful to start prepartions for the "new system" or do decision on text-based collaborative tools.
Could you please own your annoucements and update us?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!