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How do I REDUCE dropbox

New member | Level 2
New member | Level 2

I have had a warning that my dropbox is full. I want to permanently delete folders that I no longer need to share, but I get a message that this will not reduce the space used.

Is there no way to reduce dropbox space? Or can it only get bigger?

How can I reduce space back within the free limit?

1 Accepted Solution

Accepted Solutions
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Re: How do I REDUCE dropbox

Dropboxer
Dropboxer

Hey there @Jeff46,

You will need to delete files/folders from the account that show on your Files page here. Files that show in your Deleted files page or in the Sharing tab don't count towards your account space so deleting them doesn't free up any space.

If you want to see where the majority of your data lies, it might be useful to calculate the size of folders in your account.

I hope this helps - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

1 Reply 1
Highlighted

Re: How do I REDUCE dropbox

Dropboxer
Dropboxer

Hey there @Jeff46,

You will need to delete files/folders from the account that show on your Files page here. Files that show in your Deleted files page or in the Sharing tab don't count towards your account space so deleting them doesn't free up any space.

If you want to see where the majority of your data lies, it might be useful to calculate the size of folders in your account.

I hope this helps - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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