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Re: How do I delete or remove Vault?

How do I delete or remove Vault?

joe_scotto
Helpful | Level 5

I created a Vault with a pin and am able to use it... I just don't want it.

How can I remove it from my Dropbox? It's cluttering up my file list.

47 Replies 47

jjjjjmnmn
New member | Level 2

there has to be a way to get my files out of the "vault"? I am trying to copy it to my desktop but it wont let me; i also tried to remove the file, but it wont let me. It is useless because I need the files to continue working on those files!

Jay
Dropbox Staff

Hi @jjjjjmnmn, could you try moving the files out of the Vault via the Dropbox site to another location on your Dropbox account? When it syncs on your machine, try moving it to the location you wanted to move it to.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Ryan Smith
New member | Level 2

I agree.  Had no idea could not get back out of Vault.  Any information that anyone comes up with to save these files would be appreciated.  Thank you.

charlieegan3
Helpful | Level 6

I would also like to remove vault from my Dropbox. [other thread]

glencandle
Helpful | Level 5

Please let us remove the Vault. It's adding to my already cluttered sidebar in Windows 10. 

 

Get with it Dropbox!

wtrevarton
New member | Level 2

Any update on this? 

4g4jw4ojg
New member | Level 2

How this is still a thing is beyond my comprehension. I don't want to see the vault, why in the world should that be undeleteable!

charlieegan3
Helpful | Level 6
Can we make sure this isn’t marked as accepted until there’s a resolution?

Lusil
Dropbox Staff

Hey everyone, we don't have any update on this just yet, but we will let you know as soon as we do. 

 

In the meantime, I've removed the post that was marked as a solution and leave this thread open. 

 

If you have any other questions, just give us another nudge. 

 

Thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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joshuamitchell
Explorer | Level 4

I see that this thread has been opened since July 2020 and there is still no solution (November 2020). 

 

I am a long time Dropbox paid user and do not want to see the Valut in my file folder structure, either. 

 

I am not sure where it came from but has now synced on all my devices and shows up in my file list. 

 

Very frusturating and am eager to learn how to remove it from my file list.

Need more support?