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How do I get my files from an account that's closing due to inactivity?

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How do I get my files from an account that's closing due to inactivity?

New member | Level 2

I’ve just seen that my account is closing and need to get my files back as it has very personal funeral pics and vids on it. Please do not delete anymore but how do I get the remaining ones back??

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Re: How do I get my files from an account that's closing due to inactivity?

Dropboxer

Hi @Jrtails; welcome to the Dropbox Community and happy Monday!

 

Can you please let me know if you've tried to log into the account in question and if you were able to find any files there? 

 

If those files were somehow deleted, this should be logged into the account's events page so I'd suggest taking a look there too. 

 

In any case, please keep me posted!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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