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How do I get smart synced folders that are stored online, to show up the dropbox folder on my laptop

How do I get smart synced folders that are stored online, to show up the dropbox folder on my laptop

Helpful | Level 5

Uninistalled and Reinstalled dropbox, told me my computer storage was low and would stop syncing, not sure what is was doing as no folders or files had been added locally to change storage.  Regardless, I decided to try smart sync.  After taking 2 days to go through, it kind of works.  

 

All files show up and are still online, but on my desktop in drop box folder, only 2 folders are displayed and all the loss .pdfs that I never sorted in their own folders.  How do I get smart synced folders that are stored online, to show up the desktop in case I want to download something without going into dropbox.com?

 

Dropbox v.  99.4.501 and Windows 10 all updated.

1 Accepted Solution

Accepted Solutions

Re: How do I get smart synced folders that are stored online, to show up the dropbox folder on my la

Dropboxer

Hey there @Roomanitarian, thanks for checking in with us. 

 

If you can't see some folders in your Dropbox folder locally, could they be selectively synced by any chance? 

 

Keep me posted!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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4 Replies 4

Re: How do I get smart synced folders that are stored online, to show up the dropbox folder on my la

Dropboxer

Hey there @Roomanitarian, thanks for checking in with us. 

 

If you can't see some folders in your Dropbox folder locally, could they be selectively synced by any chance? 

 

Keep me posted!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: How do I get smart synced folders that are stored online, to show up the dropbox folder on my la

Helpful | Level 5

Worked, thanks for helping me w/ my ignorance!

Re: How do I get smart synced folders that are stored online, to show up the dropbox folder on my la

Dropboxer

No worries, @Roomanitarian! I'm glad I was able to help. 

 

If you have any other questions in the future, don't hesitate to give us another nudge. 

 

In the meatime, I hope you have a lovely day ahead!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: How do I get smart synced folders that are stored online, to show up the dropbox folder on my la

New member | Level 2

I am facing the same issue. I have lost all pdf's and images from my folders. How do I retrieve them? Kindly help

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