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How do I unshare a file or folder with a non member

How do I unshare a file or folder with a non member

DanM1959
New member | Level 2
Go to solution

Greetings - I am using Dropbox Business Standard.  I have several files shared with various people.  Is there a way to delete links and/or sharing with one non-member?  I am not sure where all of the shares are located?

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

No, sorry, that solution is the only way. Dropbox does not store outgoing emails, plus, the links could have been shared in other ways, say, via a direct email. 

 

The only way to stop anybody having access to a link is to cancel it and create a new one. 


 


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View solution in original post

4 Replies 4

Mark
Super User II
Go to solution

Hi @DanM1959 

 

If the other person is not a member they are accessing just read only shared links where are the same for every person who has access to them. You'll need to cancel the link at www.dropbox.com/links and make new ones for the people who should have access instead. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

DanM1959
New member | Level 2
Go to solution

Since I am not sure which files were shared to a particular person, that solution does not apply.  Is there a way to look up links by the person?

Mark
Super User II
Go to solution

No, sorry, that solution is the only way. Dropbox does not store outgoing emails, plus, the links could have been shared in other ways, say, via a direct email. 

 

The only way to stop anybody having access to a link is to cancel it and create a new one. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

clairedj
New member | Level 2

I agree. I wish there were a simple ways to deactivate multiple files and folders for specific users, in one swoop, across the board, without having to create  new folders or move files for the members who I WANT to continue sharing with, or having to go through my entire Dropbox and individually select and modify permissions on files/folders.

 

On a related note, I would also like to be able to clean up my entire Dropbox by deactivating all links to external users, in one bulk move, instead of having to go through (literally) 1000s of folders to remove access to the files. Anyone who needs access could simply request it again.

 

I hope you manage to offer these practical Admin functionalities soon!

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  • User avatar
    clairedj New member | Level 2
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    Mark Super User II
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    DanM1959 New member | Level 2
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