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How long does Dropbox Rewind take?

Helpful | Level 6

Hello!

 

Two days ago a member of our team accidentally deleted most of the shared folders in our Business account. Therefore we are now using Dropbox Rewind to rewind back to the day before this happened.

 

However, it seems to be taking awefully long, even for a relatively small folder. We work a lot with large numbers of large files. How long does it usually take to Rewind? And can I close the Dropbox web-interface when it is still rewinding?

 

1 Accepted Solution

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Re: How long does Dropbox Rewind take?

Super User II
Super User II

It should be quite quick - although it sometimes fails if over 10,000 files. 

 

To me it sounds like its failed. I'd say try it again and if it still fails log a ticket with support for help via www.dropbox.com/support and then track at http://dropbox.zendesk.com


 


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2 Replies 2
Highlighted

Re: How long does Dropbox Rewind take?

Super User II
Super User II

It should be quite quick - although it sometimes fails if over 10,000 files. 

 

To me it sounds like its failed. I'd say try it again and if it still fails log a ticket with support for help via www.dropbox.com/support and then track at http://dropbox.zendesk.com


 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Highlighted

Re: How long does Dropbox Rewind take?

Helpful | Level 6

Well, it just went through. It took two hours, though. :D

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