I've seen similar issues discussed here, but nothing that solves my problem. I recently installed two 1TB SSDs in my desktop. My intention is to reserve the C: drive for Windows only, and have all data be on the 😧 drive, including my Dropbox folder, and Documents, etc. under it. I've followed the documented steps to Move Dropbox from %USER%/Dropbox to D:/Dropbox several times now. Each time takes hours to complete, and each time has ended with errors that leave me with two copies of all my files and folders (one on each drive), but with the live Dropbox folder being still the one on the C drive. I've fixed earlier errors (old hidden shortcuts to 'My Documents', 'My Music', etc., left over from XP days I guess), but the last time I just got a generic 'an unknown error occurred' message.
As far as I can tell after looking carefully, all my files and folders were successfully copied to the Dropbox folder on my D drive. All that remains is to force Dropbox to use this folder, and not the one on my C drive, which is dangerously full. I would really appreciate any help! Thanks.
Hi Walter. Thanks for reaching out.
Yes, I have been following the instructions under the heading "How to move your Dropbox folder" on the page you linked. The first time I did it, after copying files and folders for a very long time, it failed with a message: "Couldn't move junction point: C:\Users\Jack\Dropbox\Documents\My Music". Since I could not find 'My Music' (it was a hidden system shortcut), I deleted the Dropbox folder that had been created on my 😧 drive by the copy (and all its contents), and ran the Move again. I got the same result. This time, I viewed hidden and system files and folders in Dropbox on my C: drive, found the old dead shortcuts to My Music, My Documents, etc. and deleted them. Then I ran the Move again.
This is Move attempt number three, and it ran, as I said, for hours, but ended with a very generic message like "unexpected errors occurred". I did not take a screen shot. If I need to add a screenshot here, I will again delete hours worth of copied files, run the Move again overnight, and take a screenshot of the error message tomorrow.
My intention in opening this conversation is to avoid doing all that, if there is a way to just tell Dropbox " Sync to D://Dropbox now, not the one on C: drive. Spot checking has not found any files or folders missing from the Dropbox folder on 😧 drive, so far. Meaning it copied (almost?) everything over, but then failed after doing all the copying. Correction: hidden file .dropbox exists in the active C: copy of the Dropbox folder, but does not exist on the new, inactive 😧 Dropbox folder.
Does it write a log somewhere, that might show what caused the error?
Thanks Walter, but I do not have the computer backup feature turned on. The button next to that option in Preferences/Backup tab is still set to "Set up".
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