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How to disable the computer backup feature for my Desktop, Downloads and Documents folders?

How to disable the computer backup feature for my Desktop, Downloads and Documents folders?

keb1
Explorer | Level 3

how to get rid of My MAc (macbook pro) and the 3 foldets in it - desktop, downloads and documents?

 

Not sure how it got there nor do I want that folder called "My MAc (macbook pro)" - it simply won't delete...how to get rid of?

 

 

1 Accepted Solution

Accepted Solutions

Re: permanent delete for this? How?

Elixir
Super User

Hello, Looks like you have enabled the new Backups feature in your Dropbox. You may disable it, if you do not want. 

  1. Click the Dropbox icon in your menu bar. 
  2. Click your profile picture or initials.
  3. Click Preferences.
  4. Click the Backups tab.
  5. Click Manage backup
  6. Uncheck the folders you’d like to stop backing up to Dropbox or toggle all files to Off
  7. Click Stop anyway.
  8. Click Save.

More info here - https://help.dropbox.com/installs-integrations/sync-uploads/computer-backup

View solution in original post

132 Replies 132

Re: permanent delete for this? How?

Elixir
Super User

Hello, Looks like you have enabled the new Backups feature in your Dropbox. You may disable it, if you do not want. 

  1. Click the Dropbox icon in your menu bar. 
  2. Click your profile picture or initials.
  3. Click Preferences.
  4. Click the Backups tab.
  5. Click Manage backup
  6. Uncheck the folders you’d like to stop backing up to Dropbox or toggle all files to Off
  7. Click Stop anyway.
  8. Click Save.

More info here - https://help.dropbox.com/installs-integrations/sync-uploads/computer-backup

View solution in original post

Re: permanent delete for this? How?

keb1
Explorer | Level 3

thank you I beleive that helped 

Dropbox is syncing all my local files on my computer, how can I stop this?

GnuBee
Explorer | Level 3

Hi Community,

 

I am *completely* new to DropBox and got into a fix and now need some help. 

 

While migrating files from a very old laptop (not using DropBox) over to a spiffy new laptop (with DropBox automatically installed), somehow DropBox syncing got turned on on this new laptop.  Apparently all of the documents from my Desktop and my Documents (and probably other places as well) are now sync'd under DropBox (this is an assumption I am making, as I really don't grasp this tool).  My problem is that when I'm on another PC at the office, I can browse the network and find this laptop, but I can't access files from my Desktop or from my Documents any longer (I assume because they are under DropBox, and I am *NOT* signed in using the same microsoft account on both laptops).  I really want my files stored locally, but somehow they got moved without my realizing it, and now I am asking for help in getting them back.

 

My first instinct was to turn off DropBox, but according to the messages I've found online so far, turning this off will make all of those files inaccessible from my laptop again?!?  Is that true?  Under SELECT SYNC options, I see the message saying "Unchecked folders will not appear on this device".  So if I uncheck my desktop, I won't see my desktop files any longer?  That makes no sense to me, but I may be reading this incorrectly.  That's why I'm asking for help here.

 

I think I'm using a basic plan which means I can't reach out to DropBox support for help without paying them.  I'm afraid to simply turn it off for fear I will lose access to my files.  Therefore I am turning to this community option.

 

I am hoping that someone out there in the community can help me accpomplish two things:

1) I would like to retrieve all of my files currently sync'd under DropBox and would like to get them back on my laptop locally.

2) I would like to turn off syncing completely so that these files don't end up off my HD again in the future.

 

I will probably need to provide more details, but I'm not even sure what else to describe at this point.  If anyone is willing to help, I would be very appreciative.   Thanks in advance... ( <-- see???)

 

Rita the DropBox Gnu-Bee

Re: Turn Off Drop Box

Daphne
Dropboxer

Hey there @GnuBee, thanks for reaching out to us here!

 

The feature that allows you to sync your Desktop, Documents and Downloads folders is called "computer backup". Selective sync is a little different and allows you to choose which folders in your account you don't want to sync to your computer.

 

You can disable the computer backup with the steps outlined towards the bottom of this article, and then you'll be able to move your files from the "My PC" backup folder back to their original locations on your computer.

 

 

This will leave just the contents of the Dropbox folder syncing to your account online. However, if you'd like to stop using the desktop app to sync altogether and just access your files in Dropbox online, you can unlink the app and then uninstall it.

 

I hope this info helps, let me know if you have any questions!

 


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Turn Off Drop Box

GnuBee
Explorer | Level 3

Daphne, thank you for your reply and for that link to the Backup article.  I now understand this set better than I did before, and I understand that it is not what I thought it was.  I guess I activated it when I tried the 'backup' feature, not knowing that it was actually a sync'ing feature.  Perhaps they would consider renaming that feature.

 

Anyway, I turned off the 'backups' and followed the links to move a few thousand files from DropBox back over to my Documents/Desktop/Downloads folders.  They are now local again and I am happy with the current setup.

 

I can't uninstall DropBox because we are a non-profit Senior Center who needs to share data with the state, who provided us with shared folders for that very purpose.  Otherwise I think I would probably uninstall it entirely.

 

I appreciate the response.  Thank you for helping me correct my mistakes.

Re: Turn Off Drop Box

Daphne
Dropboxer

I'm very glad to hear that did the trick @GnuBee!

 

I'd be more than happy to help out if you have any other questions, feel free to just give me a nudge here anytime.

 

I hope you have a brilliant week ahead!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: permanent delete for this? How?

ITDropper
New member | Level 2

Hello. I want to disable the Mac dropbox backup; I go through the procedure, but the interface does not allow me to simply disable the feature: it keeps reactivating it

 

Re: permanent delete for this? How?

keb1
Explorer | Level 3

try above solution

Re: permanent delete for this? How?

KenJ
Explorer | Level 4

What I don't understand is, the backup seems to be designed so that if I stop backing up to Dropbox, the files will disappear from where I have them on my computer, and will ONLY be kept in Dropbox. That's backward! I didn't even want the backup option--somehow stumbled into it when I downloaded the new desktop program--and now I have all this space being taken up on Dropbox and Dropbox is telling me I ran out of room and I need to pay for an upgrade! I just want everything back on my computer, and everything that was backed up without my say-so taken off of Dropbox!

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