Dropbox files & folders
Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.
Links https/www.dropbox.com/sc openes in mobile browser instead of mobile app. No prompt or option to switch. Android 10
Hi @SergeA, thanks for messaging the Community!
Are you trying to open shared links in the mobile app? Generally, if you do open them on a mobile device, then you should get an option to view the file in the app or continue to the site.
Does this occur for any shared links? Can you try a different mobile browser to see if this helps?
Keep me posted!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hey there @SergeA, thanks for getting back to us.
Out of curiosity, are you running the latest version of the mobile app?
Do you have any pending updates on your mobile's OS?
Let us know what you find, cheers!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!