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How to stop dropbox from auto-uploading pics from Android phone

How to stop dropbox from auto-uploading pics from Android phone

anebbia
Explorer | Level 4

Hello!

I would like to stop Dropbox from automatically uploading photos from my Android phone. I found several articles that said I should simply click the on my profile initials and select "pause syncing", however, when I click on my profile initials, I do NOT see that option.

In fact, I cannot find ANY syncing settings anywhere! 

Who can advise me on how to turn of the syncing between Dropbox and my Android phone?

Thank you!

3 Replies 3

Walter
Dropbox Staff

Hi @anebbia; thanks for joining our Community!

 

To cut things short, you can find all the information you need on how to disable the automatic camera uploads feature on any of your devices in the following Help Center article:

 

https://help.dropbox.com/installs-integrations/photos/camera-uploads-overview

 

I hope this helps and please let me know if you have any more questions. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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anebbia
Explorer | Level 4

Hello Walter-

Thank you for responding to my question.  I reviewed the link you sent and sadly, it did not solve my issue.

My Android phone already had "camera uploads" turned off, and when I tried to follow the instructions to turn them off on the desktop (or in this case, my laptop), the version of Dropbox that I'm seeing does not offer a PREFERENCES option. Below is a screenshot of what I see when I click on my initials (I don't have a profile picture loaded):

drop box screen shot.jpg

Have any other suggestions of how I can turn off the automatic camera upload feature?

Thank you,

Alane

 

Walter
Dropbox Staff

This seems to be from our website and not the desktop app @anebbia

 

Can you see the little Dropbox icon within your system tray

 

If not, you'll need to re-install our application or re-launch it for it to bring up the options mentioned in the Help Center article I previously linked to. 

 

In any case, please keep me posted! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    Walter Dropbox Staff
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    anebbia Explorer | Level 4
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