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Re: How to stop smart syncing from downloading files I am NOT working on!

How to stop smart syncing from downloading files I am NOT working on!

Ann-Marie
Explorer | Level 4

How to stop smart syncing from downloading files I am NOT working on!

 

Months ago this question was asked and a DB service rep promised to look for the answer.

 

This is a big ole problem for those of us who use smart sync. I am on a MacBook pro and once again I am asking myself if it is worth it to continue to use dropbox though I have been here for many years.

 

I use this professionally and if DB has sooooo little concern for users that a bug which totally destroys the ability to utilize the product goes nowhere, what is the point?

 

 

2 Replies 2

Re: How to stop smart syncing from downloading files I am NOT working on!

Mark
Super User II

Have you looked to see what is causing the files to be marked to download? 

 

For example if they are in a child folder and the parent one is edited or updated and that then updates things like date modified etc. that would cause a download. Adobe photoshop etc. is renowned for this!


 


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Re: How to stop smart syncing from downloading files I am NOT working on!

Jay
Dropboxer
Hi @Ann-Marie, if you see files downloaded from Dropbox to your computer that were previously online-only,  and you didn’t open or change the files, another application on your computer might be causing the issue.

Some applications need to look at your files to work, and that makes Dropbox download the files, such as the following:
 
  • Applications that back up your files
  • Antivirus applications
  • Third-party applications that store files in your Dropbox folder
  • Applications that automatically create a list of your recently used files (these can send a request to the file in Dropbox, similar to the request that gets sent when you open a file)
Opening a 'Save as' window in the application itself can also trigger the Dropbox app to download the online-only files.

If you need any more details, feel free to message back!
 

Jay
Community Moderator @ Dropbox
dropbox.com/support


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