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Re: error (403)

I am getting an error 403 when accessing a link through an email. Can you help?

Larry G.
New member | Level 1
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I clicked on a link from an email to open a file and it took me to an error page that said I should sign in. I am signed in.
I was able to open this file two days ago and now I can't.
Help, please.

1 Accepted Solution

Accepted Solutions

Nicholas K.8
Helpful | Level 5
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I have a fix for this on Chrome. It's a cookies problem! I needed to specifically unblock cookies originating from *.dropbox.com. NB. even if you have allowed www.dropbox.com you will still get Error 403.

 

  1. Click the cookies icon with the red square and white cross:
  2. Click Manage Cooking blocking...
  3. Choose to Allow [*.]dropbox.com
  4. Reload the dropbox.com website so that cookies can be reset.
  5. And that's it! It should work now.

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]

View solution in original post

16 Replies 16

Ed
Dropbox Staff
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Hello there,

Sorry for the delayed response. Are you still having issues?

Thanks




Ed G
Community Manager @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

jean C.13
New member | Level 1
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i am signed but error 403 appears every time unabling me to open link sent in email

Joe V.10
New member | Level 1
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I'm having a problem of accessing my files every time I try I get error (403). 

:

naju 0.
New member | Level 1
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Error 403

Abimbola O.
New member | Level 1
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My very first use of this gave me error 403. I am not particularly impressed as I can't access the files even up till now. 

Nisha P.
New member | Level 1
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Error 403 has happened to me today - can someone help?

I've tried the links on some of the other forums to no avail

 

 

Mark
Super User II
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403 means you've been given an incorrect link. 

You need to ask the other person to send you a correct link. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

rene l.3
New member | Level 1
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When I try and watch h the news it's says error 403 . Why do I need this to watch fox 4 DFW ..

rene l.3
New member | Level 1
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Error 403 

Need more support?