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I am seeing the full video file but viewers only see 15 minutes

I am seeing the full video file but viewers only see 15 minutes

awalberta
New member | Level 2

When I see my video file on drop box I can view the full length (1 hour and 15 minutes)

When I share that link with others, they can only see 15 minutes of the video. 

Anyone had this happen before? 

Ashley 

1 Reply 1

Re: I am seeing the full video file but viewers only see 15 minutes

Mark
Super User II

That is correct. 

 

You are seeing it all as you are logged in and not viewing via a share link.

 

Free users can share 15 mins as a preview. Plus, Family and Professional users can preview 60 minutes and Business users 4 hours.

 

https://help.dropbox.com/installs-integrations/photos/video-length


 


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