i have been using dropbox for over 3 years but today it is not even opening the /home page... i use windows xp professional operating system on my computers. I have noticed , for the past year or so, banner announcements on my dropbox files & folders page that say xp is not being supported... but dropbox has operated fine. Please help as dropbox is integral to my freelance work. Thank you. 9 July 2019.
I'm using Chrome, which is one of the supported browsers. It has worked perfectly well up until about a week ago. Ie I was able to use dropbox online and manually upload / download files. I could also see what documents I had in dropbox and move them around. Now however there is nothing. I cannot get in. When I click on dropbox the little 'loading icon' just goes round and round and round and round. And the screen stays blank.
Hi again and thanks for the support. I cleared the cache and now the little arrow doesn't go round. the screen just sits there, blank. I havent' tried any other browser or incognito window since i never used them before when dropbox worked. Anyway....I suppose that it has just been 'improved' out of reach. sigh.
meanwhile using chrome on android, i seem unable to upload a file to dropbox. but at least i can download what is already there so I haven't lost all my documents. yet. although that waits to be confirmed as dropbox might 'develop' further 'improvements'! if it works why 'fix' it? lol
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