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I can not find any files

I can not find any files

Jannat altammar
New member | Level 2

Hallo Everyone, I have been trying to contact DropBox with no hope. I could not find a telephone number or an Email. I have installed DropBox on my MacBook desktop and my files are automatically gathered in one Document and I can not manage to return my MacBook desktop to its original form. I am scared I have lost all my documents because I tried to delete it from DropBox but its connected to my Mac and also deleted from my Mac. Please help me as soon as possible I am doing my PhD and I can't see my files. What shall I do?

 

Thank you!

1 Reply 1

Re: I can not find any files

Jay
Dropboxer
Hi @Jannat altammar, thanks for joining the Community!

Do you know if you enabled the computer backup feature in the desktop app?

Could you see if your missing files are recoverable from the deleted files page, or visible in the events page?

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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