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I can't access a shared folder due to running out of quota

I can't access a shared folder due to running out of quota

sahistew
New member | Level 2

Hi, i have 2.2.5GB of storage and have used 1GB through a shared folder. I have been shared a new folder which is 1GB however i cannot access this folder plesae can someone help me ASAP. 

1 Reply 1

Re: storage

Jay
Dropboxer
Hi @sahistew, thanks for posting today!

If you've been invited to a shared folder, which would bring your account overquota, then you won't be able to add it to your account, since it does take up quota.

You can ask the own of the folder to create a shared link to the folder, so that you can view and download files from there.

Additionally, you can also ask them to create a file request, so that you can upload files to their account, if you require this ability.

If you need any more details, feel free to message back!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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