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I can't delete the My Computer folder (DESKTOP -.....)

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I can't delete the My Computer folder (DESKTOP -.....)

Explorer | Level 4

I insist again with this concern that seems very serious to me.
I had two computers with dropbox backup enabled, those two computers have already been sold and I don't have them, so I can't disable the backup on either computer.
I am very concerned that those folders are still in my dropbox.
I CANNOT DELETE them in any way and I need to delete them, it is very scary to see there those computer folders that other people now have.
URGENT HELP.
Greetings and thanks

1 Reply 1
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Re: I can't delete the My Computer folder (DESKTOP -.....)

Dropboxer

Hi there @Juan J Reina, I'm to hear you're having trouble with this!

 

Can you let me know if you've tried unlinking those old devices from your Dropbox account and see if you can delete these folders then?

 

If you've already done this, can you let me know if you're getting a certain error when trying to delete the folder? If so, please send me a screenshot of that, excluding any personal info.

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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