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I can't find some of my computer files after they were added to the Dropbox folder

I can't find some of my computer files after they were added to the Dropbox folder

New member | Level 2

I downloaded Dropbox on my mac only because a friend of mine shared some of her dropbox files with me. I needed dropbox to view the files. After downloading, my local hard drive files synced with Dropbox and I cannot access them locally. Most of my 'synced' files have a ton of missing important folders. So now I cannot view or access them on Dropbox OR my local hard drive. Why are the folders missing? How do I stop my files from being synced to Dropbox? I only want to delete my files off Dropbox, NOT from my computer. I do not want my hard drive files on my drop box account, I only am using the account to view shared files that were sent to me. Im having a really hard time. Please help!

1 Reply 1

Re: Syncing help

Dropboxer

Hi @lmyk, thanks for checking in and sorry to hear about your frustration. 

 

It sounds like computer backup was enabled, which added computer folders (like Documents, Desktop, and Downloads) to your Dropbox folder. 

 

You can turn the feature off by following the steps mentioned in this article

 

However, since you mention that you can't find some of the files, could you check your local Dropbox folder, the original location, the local Trash/Recycling Bin, as well as the events page online, for any additional information? 

 

Let me know what you find, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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