cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can't find some of my files that should be in my account

I can't find some of my files that should be in my account

New member | Level 2

I uploaded lots of very important files and videos for a legal case, following the case I decided to chill and haven;t logged in until recently.  Whn I did all the files had gone, and I really need them.  Files uploaded between February 2020 and March 2020.  Accessed September 2020 no files/videos.  HELP

1 Reply 1

Re: FILEs

Dropboxer

Hi there @PaulB65, thanks for reaching out to us - let's see what we can do on this. 

 

Have you checked your events page and deleted files tab for any additional information about these files?

 

Could you also let me know how you uploaded them? Was it through the desktop app, the website, or the mobile app?

 

Let me know what you find, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?