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I can’t open a file doc

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I can’t open a file doc

New member | Level 2

I saved some files into Dropbox
I tried to open the file: [Removed as per Community Guidelines]

It keeps saying, “this file type can’t be reviewed.”
I will be grateful for any advise
TwoScoops

1 Accepted Solution

Accepted Solutions
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Re: I can’t open a file doc

Dropboxer

Hi @TwoScoops, thanks for messaging the Community!

 

After viewing the shared link (which I then removed from the Community), it looks like the file doesn’t have an extension, so the site doesn't know what file it is. Perhaps you renamed the file and removed the extension?

 

Try renaming and adding whatever extension was supposed to be there and see if it previews on the site.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

2 Replies 2
Highlighted

Re: I can’t open a file doc

Dropboxer

Hi @TwoScoops, thanks for messaging the Community!

 

After viewing the shared link (which I then removed from the Community), it looks like the file doesn’t have an extension, so the site doesn't know what file it is. Perhaps you renamed the file and removed the extension?

 

Try renaming and adding whatever extension was supposed to be there and see if it previews on the site.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: I can’t open a file doc

New member | Level 2
Jay

Thank you very much for your quick & swift message response to my query. I’m quite thankful.

The file doc link is working well now that I add the .txt back unto the file name. Thank you.

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