cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Back again with another edition of 'How we use Dropbox', so find out how Emma uses to-do lists to get it all done here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can't open a link from Dropbox

I can't open a link from Dropbox

Samun
Explorer | Level 3

Hello.
I got a link via email.
[link removed per the Dropbox Community Guidelines ]

The problem is when I opened the link I got a message "If it's a fluke, it might work if you refresh the page. You can also ask us for help.
I did refres even logout and login, nothing happes.

3 Replies 3

Re: I can't open a link from Dropbox

Hannah
Dropboxer
Hey @Samun, thanks for reaching out again!

Do you see any other error messages when you open the link?

And can you also check with the sender to see if they perhaps deleted the particular file from their Dropbox account?

Let me know what you find.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: I can't open a link from Dropbox

Samun
Explorer | Level 3

Hello.
Thank you, for your reply.

No, just this error.
Ok, I have sent messaged to sender and waiting for answer.

Re: I can't open a link from Dropbox

Hannah
Dropboxer
OK, if the file is still in their Dropbox account, let me know!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
We love to learn from the educators who use Dropbox. Whether you teach kids, teens, adults or a combination of all three, we want to know what apps and integrations you use with Dropbox to help with teaching. Which of the ones below is your favorite, or most used tool?
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropboxer
  • User avatar
    Samun Explorer | Level 3
What do Dropbox user levels mean?
Need more support?