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I can't open any of my files that were synced to my computer

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I can't open any of my files that were synced to my computer

New member | Level 2

Hi,

 

I've installed dropbox on my computer, and set it to sync all the files from dropbox onto my computer. The files come over ( taking up space). However, I can't use any of them. Video, pics, photoshop, word. All of them give me a message saying the file is corrupt when I try and open them up in their respective program.

 

Looking at the icons, everything has a grey dropbox cross on them. 

 

Does anyone know what's going on?

1 Reply 1
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Re: I can't open any of my files that were synced to my computer

Dropboxer

Hey @balemd, let's see what we can do on this together. 

 

Have the files that you're trying to open completely synced? Do you see the green icon on them, or is it blue with white spinning arrows

 

Could you also let me know what you see when you hover over the Dropbox icon that's next to your computer's clock? 

 

Keep me posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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