cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can't permanently delete files because they are shared?

Highlighted

I can't permanently delete files because they are shared?

Explorer | Level 3

I deleted a file in dropbox recently and went to permanently delete it and I get a message saying I cannot permanently delete this as its shared by one other person.?? How can I permanently delete it as I was given no other instructions.

 

1 Reply 1
Highlighted

Re: Deleted files

Dropboxer

Hi @1978bob, I'd be happy to help look into this with you. 

 

I'll just need a bit more info to make sure that we're on the same page. For example:

  • Are you trying to permanently delete a file inside a shared folder?
  • Did you originally upload the file in question? 
  • Is the file inside a regular/private folder or a shared folder?

Could you also send me a screenshot (without any personal info) of the error message?

 

Looking forward to hearing back from you!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?