I can't save files in my Dropbox folder

[carlosgap5]

Since last week, while working on office, or autocad, or anything, i cant save files to dropbox folder. It gives a message that the file dont existe (if the file is new) or if it was existent it says that can´t acess the file. What is weard is that the name of the file in this message is different than the name itself.

Then a go and save it outside dropbox it works normally. If i copy, i can normally past into dropbox folder, i can even replace to the older file.

Spent a few hours working around trying to see if there was any permissions related to it , but nothing...

Have been receiving messages from dropbox about my space, wich i have still 2gb empty, could it be related to that? 

Cheers

[Lusil]

Thanks for clarifying that for me, @carlosgap5. 

Since you mention then that the error persists even when you close the Dropbox desktop app, this suggests that the cause is related to something outside of it. 

In this case, I'd recommend check other apps or components of your OS that could be causing this.

I understand that this may not be the ideal reply you were looking for, but let me know if you have any other questions. Thanks!

[carlosgap5]

it a relation of windows update and dropbox, yes, excluded all apps.

the name of the update causing he problem was kb535996

dropbox should have a look into it...

cheers

[Lusil]

Thanks for the additional info, @carlosgap5!

Since the update that causing the issue was from your OS, I'd recommend getting in touch with their Support team in case they have more info on the matter.

If anything else pops up in the meantime, just give us a shout. 

Have a lovely day ahead!