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I can't save the file to Dropbox through the File APP in iPhone

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I can't save the file to Dropbox through the File APP in iPhone

Explorer | Level 3

Hello,

I want to save this file to the Dropbox folder through the file APP in the iPhone, but it shows an error message as shown in the figure: Cannot save the file because the file name XXX.PPT is invalid. What could be the reason for this? Thank you.

 

S__65192015.jpg

3 Replies 3
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Re: I can't save the file to Dropbox through the File APP in iPhone

Dropboxer

Hi there @Sean Wu; thanks for posting on our Community again!

 

Can you please let me know if you're on the most updated versions of your iOS and our mobile application? 

 

Also, could you perhaps try to rename this file to see if it makes any difference? 

 

Keep me posted, Sean! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: I can't save the file to Dropbox through the File APP in iPhone

Explorer | Level 3

Hi Walter,

 

Yes, my version is 212.2.2. The file is stored from LINE APP, and I cannot rename it. I just can select the folder I'd like to save. Thank you.

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Re: I can't save the file to Dropbox through the File APP in iPhone

Dropboxer

Do you get the same error when you save it in other folders, Sean? 

 

Could you perhaps try to toggle off Dropbox from the locations on your Files app and then toggle it back on to see if it helps improve matters at all?



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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