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I can't see my shared Paper docs unless I click on the notification

I can't see my shared Paper docs unless I click on the notification

Explorer | Level 3

My Team have shared several documents with me on Paper dropbox. I get notifications sent to my email and can access them through the email link. However, if I go directly into the website, I can only see about 10 documents in my 'recent folder' but can't find them anywhere else. And as I open a new file, the rest will disappear.

6 Replies 6

Re: Can see shared files

Dropboxer

Hey @Kyara1, thanks for posting here today!

 

Out of curiosity, when you search for a Paper doc's title, does the relevant result come up?

 

Have you tried a different browser to see if there's any improvement?

 

Give me a shout whenever you have any updates, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can see shared files

Explorer | Level 3

Hi,

Yes i have used different browsers and searched for different papers, but im getting nothing. I have also deleted my account and reset it, and i still dont see any of the shared papers. 

Re: Can see shared files

Dropboxer

Could you send us a screenshot of how your account's homepage looks like @Kyara1?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can see shared files

Explorer | Level 3

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Re: Can see shared files

Dropboxer

Out of curiosity, are you able to find your Paper docs via the Files tab?

 

If you search for their title, do any of them come up as a result?


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Can see shared files

Explorer | Level 3

Can't see them in the files tab, but if I search for a specific paper, it does come up. 

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