I am trying to share a file. I have cleared out all subfiles that were shared so that no subfiles are now shared. But I still can't share the file, with a message popping up, it is due to subfiles already being shared. How do I get passed this?
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Hi again. I have manually checked every file and subfile within the file I want to share. I still can't share it. Is there a search function that can search for any folder or documents that show as shared or other solution? This is very frustrating and time-wasting. Or please call me: [phone number removed by moderator]
@PAEL, I would recommend going through our Support channel where we will be able to have a more in depth look at your account. Would you mind if I reach out to the email address associated with your Community profile? Otherwise, if you’ve already submitted a ticket for this, let me know the ticket reference number (eg. #1234567) so I can follow up there for you.
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