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I can't share links due to a DMCA notice. What can I do?

I can't share links due to a DMCA notice. What can I do?

virginsound
Explorer | Level 3

Hello,

 

I received an email from dropbox last year around Decemeber and the message read;

 

Hi Dropbox User,

We've received a notification under the Digital Millennium Copyright Act ("DMCA") from IFPI that the following material is claimed to be infringing:

[Removed as per Community Guidelines]

Accordingly, under Section 512(c)(1)(C) of DMCA, we've removed or disabled access to the material that is claimed to be infringing or to be the subject of infringing activity.

As a result of this notice, public sharing on your account has been disabled. We will reinstate
your account's public links if you remove the file(s) listed above from your account.

Please be aware that copyright infringement violates our Terms of Service and Copyright Policy,
which can be found at:

https://www.dropbox.com/terms#terms
https://www.dropbox.com/help/210

Also note that Dropbox has a policy of terminating the accounts of repeat infringers. If you
repeatedly use Dropbox to infringe copyrights, your account will be terminated and you will lose
access to your files.

If you believe that this DMCA notice was sent in error, you may file a counter notification. That notification must comply substantially with 17 U.S.C. § 512(g)(3) and include a statement under penalty of perjury of a good faith belief that the DMCA notice was the result of mistake or misidentification.


You can submit a counter notification using our online form here:

 

[Removed as per Community Guidelines]

or by sending it to the following address:

Copyright Agent
Dropbox Inc.
333 Brannan Street
San Francisco, CA 94107
copyright@dropbox.com

- The Dropbox Team

And after deleting the said affected files my files can't still be shared publicly as it is showing error of too many requests.
Please what can I do to enable public sharing back on my account?

 

I have tried everything I can but yet I can not get it to work again on my own.

5 Replies 5

Re: I can't share links due to a DMCA notice. What can I do?

Lusil
Dropboxer

Hi there @virginsound, thanks for checking in with us. 

 

I've sent you a ticket to have more in-depth look on this.

 

When you get the chance, check your inbox for my latest message and we'll go from there. 

 

Cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: I can't share links due to a DMCA notice. What can I do?

virginsound
Explorer | Level 3

Thanks for your response, I already left you an email.

Re: I can't share links due to a DMCA notice. What can I do?

virginsound
Explorer | Level 3

This issue has not been rectified yet and I have even tried to send an email to the support team. but I haven't receive any response from them

Re: I can't share links due to a DMCA notice. What can I do?

Jay
Dropboxer

Hi @virginsound, I can see that your ticket has been forwarded to the appropriate team, who will be investigating this matter in more detail.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: I can't share links due to a DMCA notice. What can I do?

hanmin lin
Explorer | Level 3

@Jay    @Lusil 

Dear Support:

I have same problem, i can't share links due to a DMCA notice, now i want share links to my friend. but public sharing on my account has been disabled, please restore my account, i need shared my links to my friend! i am urgent!

 

And after I was deleting the affected file can't still be shared publicly.

 

now i provide you with the ticket ID below:
 
 

please help me. i have received the Notice of DMCA Complaint yesterday. and i had remove the affected file from my account, please reinstate my account's public links sharing.

thanks

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Top contributors to this post

  • User avatar
    hanmin lin Explorer | Level 3
  • User avatar
    Jay Dropboxer
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    virginsound Explorer | Level 3
  • User avatar
    Lusil Dropboxer
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