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I cannot open any file that are in drop box

I cannot open any file that are in drop box

TexasBulldog
New member | Level 2

I share drop box with my office. Everyone else can open documents word and pdf from dropbox,  I however cannot open any documents

1 Reply 1

Re: I cannot open any file that are in drop box

Daphne
Dropboxer
Hi @TexasBulldog, I'd be happy to help out!

Can you clarify for me, are you getting any errors when you try open your files?

Where are you trying to open the files from? Eg. the website, desktop app or mobile app.

Please send along any relevant screenshots of any errors you might be getting too, as the visual is always helpful.

Looking forward to hearing back from you!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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