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I create a link for a file but a few days later it vanishes. Any help?

I create a link for a file but a few days later it vanishes. Any help?

New member | Level 2

When I want to share a file and Create a link it works fine, but a few days later the link vanishes and i have to make a new one. I have NOT checked for the link to expire. Happens to many files but not all. It is random. I have to go in and creae a new link again. IT is annoying and mysterious. Noone else is deleting the links.

1 Reply 1

Re: vanishing links

Dropboxer

Hello @fionamcmillan, thanks for reaching out to us here!

 

Is the file that the link is for perhaps being deleted and replaced? A shared link will be broken when a file is deleted in Dropbox.

 

If you're not sure, you can check in your events page here for the actions related to these affected files.

 

Let me know what you find!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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