cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about apps and Dropbox integrations to make working from home easy here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I'd like to make a folder Local but I'm not seeing this as an option when right-clicking on it. Why?

I'd like to make a folder Local but I'm not seeing this as an option when right-clicking on it. Why?

jobarber
New member | Level 2

Hi

I have tried to sync a folder and its giving me a grey cloud icon. 

I want the folder to be on my computer not online. 

I have tried to right click as per a previous message that i saw but it doesnt give me an option to choose local. 

Please help urgently. I need these files. 

Jo 

3 Replies 3

Re: Grey cloud

Jane
Dropboxer
Hey @jobarber, thanks for checking in! 
 
From what I gather from your description, it looks like you’re following the steps outlined here to change your Smart Sync settings, am I on the right track here? 
 
If so, then it would be interesting to see the difference in the right-click options. Just to get started, can you include a screenshot (omitting personal info) in your next message for me?
 
I look forward to hearing back from you!

 


Jane
Community Moderator @ Dropbox
dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
:arrows_counterclockwise: Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Re: Grey cloud

jsway
New member | Level 2

did you ever fix it bc i cant

Re: Grey cloud

Walter
Dropboxer
Hey @jsway; thanks for joining the discussion here and sorry to hear you're having issues with this.

Can you please let me know what the app is showing in your menu bar/system tray?

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
How do you get refocussed while working from home? Do you find any of these options keep you from getting distracted?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?