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Re: Notifications

I'd like to receive real-time email notifications

UN_for_DP_forum
Helpful | Level 5
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Dear Forum Users,

 

I am currently using a free Dropbox account for the purpose of testing. The objective of the overall exercise is to identify web-based solutions for the storage of and collaboration on documents of various standard file types (MS Office files, pdf files etc).

I understand that in the notifications menu in Settings I can check the box for "Activity in shared folders (weekly digest)". This presumably means that once a week I get an email message describing what "happened" in shared folders (i.e., additions, revisions, deletions; additional users with access to the folder etc).

 

My company is currently using Egnyte for sharing and jointly working on documents with clients. Egnyte offers the option of receiving updates of the type referred to above on a daily or even on a real-time basis. The real-time notifications have become an essential element of our workflows, so we would only consider switching to Dropbox if a paid Dropbox plan offered the same feature.

I have noted that upon installing the desktop app it may be possible to receive notifications of the kind I am referring to although they would presumably not be sent / received via email. Unfortunately, relying on the use of the desktop app is not an option for us. The notifications about changes need to be sent by email and they need to work even if only the web-based version of Dropbox is used.

 

If anyone knows whether any (and, if yes, which) paid Dropbox plan provides the exact functionality that I am looking for I would be grateful for a reply. From some brief research in the "help" section of the website, I note that the notification settings for Dropbox Paper are different / separate from the ones for the regular Dropbox. Ideally the answer would also describe which notifications (if any) are available for Dropbox Paper.

 

From my research, I also note that the use of an additional third-party programme such as Growl or Zapier might make it possible to receive the kind of notifications that we are interested in. We would be happy to consider this option. The cost of additional app subscriptions is not a concern, but whatever we end up setting up has to absolutely, reliably work.

 

Whatever the responses may be, many thanks in advance for your time and trouble.

 

Ed

15 Replies 15

FondazioneAlghero
Explorer | Level 4
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I like to receive real time email

Walter
Dropbox Staff
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Hi @FondazioneAlghero; sorry to jump in, but have you considered following the folder


Walter
Community Moderator @ Dropbox
dropbox.com/support


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FondazioneAlghero
Explorer | Level 4
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I as administrator of the folder already receive notifications.Those who have been invited by me do not receive notifications about my changes. Is that clear?

Walter
Dropbox Staff
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In that case, you can ask them to follow the folder from their end @FondazioneAlghero.

Walter
Community Moderator @ Dropbox
dropbox.com/support


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FondazioneAlghero
Explorer | Level 4
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how? by selecting in the notification section? on which box exactly?

han_premium
Explorer | Level 3
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How is this marked as solved? This feature is still not implemented, and I would very much like to receive real-time email notifications for changes made to specific folders by specific users.

 

Can someone provide the link to such a feature request so that I may upvote it? 

Need more support?