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I'd like to receive real-time email notifications

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I'd like to receive real-time email notifications

Explorer | Level 4

Dear Forum Users,

 

I am currently using a free Dropbox account for the purpose of testing. The objective of the overall exercise is to identify web-based solutions for the storage of and collaboration on documents of various standard file types (MS Office files, pdf files etc).

I understand that in the notifications menu in Settings I can check the box for "Activity in shared folders (weekly digest)". This presumably means that once a week I get an email message describing what "happened" in shared folders (i.e., additions, revisions, deletions; additional users with access to the folder etc).

 

My company is currently using Egnyte for sharing and jointly working on documents with clients. Egnyte offers the option of receiving updates of the type referred to above on a daily or even on a real-time basis. The real-time notifications have become an essential element of our workflows, so we would only consider switching to Dropbox if a paid Dropbox plan offered the same feature.

I have noted that upon installing the desktop app it may be possible to receive notifications of the kind I am referring to although they would presumably not be sent / received via email. Unfortunately, relying on the use of the desktop app is not an option for us. The notifications about changes need to be sent by email and they need to work even if only the web-based version of Dropbox is used.

 

If anyone knows whether any (and, if yes, which) paid Dropbox plan provides the exact functionality that I am looking for I would be grateful for a reply. From some brief research in the "help" section of the website, I note that the notification settings for Dropbox Paper are different / separate from the ones for the regular Dropbox. Ideally the answer would also describe which notifications (if any) are available for Dropbox Paper.

 

From my research, I also note that the use of an additional third-party programme such as Growl or Zapier might make it possible to receive the kind of notifications that we are interested in. We would be happy to consider this option. The cost of additional app subscriptions is not a concern, but whatever we end up setting up has to absolutely, reliably work.

 

Whatever the responses may be, many thanks in advance for your time and trouble.

 

Ed

1 Accepted Solution

Accepted Solutions
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Re: Notifications

Dropboxer
Dropboxer

Hey @UN_for_DP_forum, thanks for reaching out to us. 

 

You are right, currently, you can receive email notifications for:

  • The activity on shared folders and Paper docs on a weekly basis (digest). 
  • Comments, mentions, to-dos and changes that occur to Paper docs you follow soon after they have been made.

You can also have a look at this article, which mentions that, with the Zapier integration, you can get custom alerts via email for changes and additions made to your Dropbox folders. 

 

In any case, I understand how important this is for you, so if you'd like to receive email notifications about changes that happen in real-time to shared content, you can post it as an idea here, where other like-minded users can comment and upvote. 

 

I hope this helps to some extent, but let me know if you have any other questions. 


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

2 Replies 2
Highlighted

Re: Notifications

Dropboxer
Dropboxer

Hey @UN_for_DP_forum, thanks for reaching out to us. 

 

You are right, currently, you can receive email notifications for:

  • The activity on shared folders and Paper docs on a weekly basis (digest). 
  • Comments, mentions, to-dos and changes that occur to Paper docs you follow soon after they have been made.

You can also have a look at this article, which mentions that, with the Zapier integration, you can get custom alerts via email for changes and additions made to your Dropbox folders. 

 

In any case, I understand how important this is for you, so if you'd like to receive email notifications about changes that happen in real-time to shared content, you can post it as an idea here, where other like-minded users can comment and upvote. 

 

I hope this helps to some extent, but let me know if you have any other questions. 


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Notifications

Explorer | Level 4

Many thanks for the quick reply!

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