I deleted my account in dropbox, when I did it the folders that I had synced no longer open in my PC, I created an account again thinking that the folders could be opened again but still not, all the information was lost. How do I recover those folders or restore my old account to try to recover those?
When I installed Dropbox, three of my folders were synchronized: Desktop, Downloads and Documents. Then, I uninstalled the program and tried to open the files, but I got an error (from Windows) saying that they were moved or erased, so I reinstalled Dropbox and this time, the folders were moved to another folder named Dropbox old and all the files were there. As I wanted my files back to their original direction, I erased my account hoping that this could take back the files to the original position, but what happened was that all the files were erased and now the folders are empty.
Yes, when I deleted my Dropbox account the warning was that all my files would remain on my computer.But files that were remotely in dropbox were not loaded.I created the account again hoping it could download, but it didn't work.And when I contact Dropbox, the answer is that they can't do anything, which doesn't make sense, as the account has the option of recovering a deleted file.So I lost years of documents, photos and important files.