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I don't have the option to refer friends to Dropbox, why?

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I don't have the option to refer friends to Dropbox, why?

New member | Level 2

I am not getting option of Invite to frnd to get extra space bonus.

Whenever I go to Setting option on right top then Plan option therafter I click on Invite Friend option automatically dropbox shift to my personal dropbox instead of my work dropbox.

I want extra space from Work DropBox but dropbox always shifted me to my personal dropbox.

Why i am not getting proper option to invite the frnd?

1 Accepted Solution

Accepted Solutions
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Re: I don't have the option to refer friends to Dropbox, why?

Dropboxer

Hi @Puneet Chopra, thanks for joining the Community!

 

It sounds like you have a free team and a personal account linked together. Currently, it isn’t possible to refer other users while you’re on a free team, since it is technically a work account.

Referrals can only be sent on a personal account, which is why it’s redirecting you there each time.

 

Hope this helps to clarify matters!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

3 Replies 3
Highlighted

Re: I don't have the option to refer friends to Dropbox, why?

Dropboxer

Hi @Puneet Chopra, thanks for joining the Community!

 

It sounds like you have a free team and a personal account linked together. Currently, it isn’t possible to refer other users while you’re on a free team, since it is technically a work account.

Referrals can only be sent on a personal account, which is why it’s redirecting you there each time.

 

Hope this helps to clarify matters!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: I don't have the option to refer friends to Dropbox, why?

New member | Level 2

So what shall i do?

 

Whether I will do disconnect my team with my dropbox?
for increase of dropbox space

If I will disassociate with my team, then I will able to send request to my frends for increase of space?

Highlighted

Re: I don't have the option to refer friends to Dropbox, why?

Dropboxer

You'll need to leave the free team entirely in order to be able to refer friends from that account.

 

Additionally, if you're the admin of the free team, you'll need to delete the entire team.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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