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I don't have the option to save anymore, what changed?

I don't have the option to save anymore, what changed?

New member | Level 2

Can no longer save.  Choosing a folder doesn't give option of Save, just takes me around in circles.  Why the change?

1 Reply 1

Re: Saving

Dropboxer

Hi @Abbylady1897, I hope you're well today!

 

Just to make sure we're on the same page, can you confirm for me where you're trying to save files from? Eg. the website, desktop app or mobile app.

 

Also, please send along a screenshot of where you're getting stuck after selecting the folder, as you mentioned.

 

If you could provide a short step-by-step of the actions you take prior to this, it would be really helpful too.

 

Looking forward to hearing from you!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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