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I don't see some files that have been shared with me. What gives?

I don't see some files that have been shared with me. What gives?

New member | Level 2

Hi there,
A photographer has shared 9 files with me. Then they updated another 8 files and I received as email saying the folder had been updated but I can still only see 9 files? I have heaps of space?
Can someone please tell me what I’m missing?
Cheers
Sam

1 Reply 1

Re: Sharing

Dropboxer

Hi @samanthaJ; welcome to our Community and thanks for using Dropbox!

 

If you can't find those files within your shared folder, could you take a look at your events page to see if they were deleted somehow? This is the page where all uploads, edits and deletions are normally logged so it should give you a hint. 

 

Keep me posted on your findings and we'll take it from there, Sam. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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