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Re: Ignoring a folder

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Re: Ignoring a folder

Dropboxer

Since it looks like the ticket is with a specialist team, only they would be able to assist further on this matter. I've prioritized the ticket to expedite matters on your behalf.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Ignoring a folder

Helpful | Level 5

Hello Jay,

 

Seriously, what's going on with this. Dropbox is a paid service and a feature you advertise simply does not work. The last reply on my open ticket for this was 26 days ago...

 

Thank you,

Highlighted

Re: Ignoring a folder

Dropboxer

As this is with a specialist team I wouldn't be able to assist any further, unfortunately. I'd recommend replying to the ticket directly for an update.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Re: Ignoring a folder

Helpful | Level 7

We just want the proposed sollution for the .dropboxignore file.

It does not have to be fancy, but since .gitignore is a standard for repositories, for sync it would breathe life into a problem thatdespirately needs as sollution, and has needed one for many years. Just ignore any path specified in the file, relative to the file. Don't tough it, don't even index it, it is going to change so allow me to tell you to ignore it.

I had to sit through a sync of 5000+ files last night because the command line "sollution" did not work, and I ended up with a conflicted "node_modules" folder. Great way to waste everyone's time. 

Never has a company ignored it's clients to this extent, even Drew Houston has received tweets regarding this. 

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Re: Ignoring a folder

Helpful | Level 5

So the latest from my support ticket is:

 

"It looks like at present the feature is not available and currently working on a fix for this to be released out."

 

So, the right-click to ignore feature (mentioned on the help page) is not a feature...

https://help.dropbox.com/files-folders/restore-delete/ignored-files

 

Oh well

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Re: Ignoring a folder

Helpful | Level 5

FYI anyone here because of node_modules. Before installing your packages, manually create a node_modules folder and use the command line to ignore it. Once it has been ignored (grey icon with line) you can then install your node packages and DropBox will not index or sync them. It's a bit of a hassle but it works.

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Re: Ignoring a folder

Helpful | Level 7

I am getting so fed up with this situation, we have complained until we are blue in the face. If not for the huge commitment of moving everything over to Dropbox years ago, and the hassle of implementing an alternative.

I have no idea how this can just be disregarded, or put on the back burner without internal repercussions. It's probably one of the most requested features I have stumbled across, which may be confirmation bias.

Just goes to show that if the developer used it at home, they would have fixed it years ago already.

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