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I get an error when trying to preview an audio file they sent me. What gives?

I get an error when trying to preview an audio file they sent me. What gives?

salaba
Explorer | Level 3

So I've signed up for a job. They sent an audio for testing me but the audio is not loading and it's showing an error. How do I get it?

3 Replies 3

Re: problem

Walter
Dropboxer
Hey there @salaba, welcome to the Community and happy Monday!

Could you please let me know the type and size of this file and, if possible, send us a screenshot of the exact error you're getting?

Also, are you using a desktop computer or a mobile device?

Thanks a bunch!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: problem

salaba
Explorer | Level 3

Hi, thanks for replying. Actually I don't know about the file size and all. It was given to me by a programme. Besides, I am unsure about how to attach a picture here. But this is the link that I tried to open [Removed as per Community Guidelines] . if this helps. Thanks

Re: problem

Jay
Dropboxer
Hi @salaba, that shared link appears to no longer be active since it doesn't load in a browser. Either the link or file was deleted, or the Dropbox account associated with the link has now been banned from sharing links.

You'd need to contact them directly to inform them of this issue, as it is related to their Dropbox account.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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    Jay Dropboxer
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    salaba Explorer | Level 3
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    Walter Dropboxer
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