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Currently you can't merge them.
This article shows how to work around this: https://help.dropbox.com/accounts-billing/multiple-accounts/merge-two-accounts
Luke
Currently you can't merge them.
This article shows how to work around this: https://help.dropbox.com/accounts-billing/multiple-accounts/merge-two-accounts
Luke
This is a serious problem, and Dropbox has no incentive to fix it, because only people who are already bought into the system have this problem. No one is leaving Dropbox because of the problem, so we may have to make a social media stink for them to do anything about it.
I am going to One Drive, although they also require a personal and business account to be linked to have both on any five devices, their $69.99/yr plan includes all the O365 applications, including word, excel, powerpoint, etc. I can get a business one drive account only for $5/month ($60/year) or for $6/month ($72/yr) with the O365 capability. .
This is the response I sent to a Customer Service Rep when I was asking for a solution for the dropped link between accounts (he directed me to this link):
I'm afraid there is no way to merge accounts.
You need to decide which account to use and then move all data over to it - using Shared folders is probably easiest. Its also not possible to move quotas between accounts I'm afraid.
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I have two dropbox accounts, one paid and one free account. Is there a way I can merge all the info from the unpaid account to the paid account? My unpaid account is experiencing sync problems. I can not get changes made on my desktop computer to sync on my undpaid account. I don' really need two accounts so I am hoping that by having only the one paid account and moving everything to it, I will also fix the sync problem.
Hi,
No there isn't a way to merge them, however, what you could do is just create a shared folder between the two accounts. 🙂 That will then sync everything for you and you can delete the old one.
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I have 2 dropbox under different emails....that was not my intention. One acct is 11.99/month one is $119/annual. How do I get these 2 accts under one acct and pay one cost. one of the accts is saying i have exceeded my storage space and the other ....nothin is on it.
I need to PLEASE straighten this out....I am not going to upgrade on the exceeded space acct when i have a perfectly good acct that has space.
PLEASE HELP
Hey @sickandtired, sorry to hear about this.
I'm afraid there isn't currently an automatic way to merge two accounts.
An easy way to go about this though, is to share the files you want with the account you prefer.
Once you've shared the files, you can cancel the subscription you don't need and continue using the one you do need.
Keep in mind that if your account says that it's over its limit, it might not be a paid one; you can confirm that by checking the plan tab in your account settings.
I hope this helps, but if you have any questions, let us know.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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