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I have QR codes of my files, but when opened they say "file doesn't exit". Any ideas?

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I have QR codes of my files, but when opened they say "file doesn't exit". Any ideas?

Explorer | Level 3

I have QR codes of my files but when i open it, it says my file doesnt exist.  The links are working perfectly but the QR code isnt. 

Do you know what i could do for it to work? 

3 Replies 3
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Re: QR codes

Dropboxer

Hey there @Cintia3, I hope you're well today!

 

Could you let me know some more info about how you created the QR codes? Did you use a shared link to your files for this?

 

Also, when you open the link directly vs through the QR code, does it use the same web browser to open it?

 

Let me know - thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: QR codes

Explorer | Level 3
Yes I used a shared link and it just doesnt seem to work. Yes both of them being Safari.
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Re: QR codes

Dropboxer

Thanks for getting back to me here @Cintia3!

 

How are you creating these QR codes?

 

Can you send me a screenshot of the error that you're getting?

 

Keep me posted!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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