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Re: link expired

I have a link that's now expired and I need to access it. What can I do?

christ1988
Explorer | Level 4
Go to solution

Hi there,

Someone sent me a link on the 28/11/2019 and the link has expired.

Please i want to retrieve this link, it is so important .

I am willing to pay for that.

Thanks.

1 Accepted Solution

Accepted Solutions

Rich
Super User II
Go to solution

Only the owner of the file can help you. If they no longer have the file, then I'm afraid there's nothing you can do.

View solution in original post

7 Replies 7

Walter
Dropbox Staff
Go to solution

Hi @christ1988 - welcome to the Community and happy Friday!

If the person that originally generated the shared link in question had put an expiration date and now the link is expired, you'll need to ask them to re-create it for you.

Let me know if you have any more questions. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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christ1988
Explorer | Level 4
Go to solution
Hi Walter,

Thank you for the quick reply,

Apparently the person who sent me the link doesn't have it anymore and he didn't do a backup .
How can I do now ?
Please help.
Thanks

Rich
Super User II
Go to solution

Only the owner of the file can help you. If they no longer have the file, then I'm afraid there's nothing you can do.

seansharp
New member | Level 2
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@Rich wrote:

Only the owner of the file can help you. If they no longer have the file, then I'm afraid there's nothing you can do. happy wheels


Thank you for your clear answer.

christ1988
Explorer | Level 4
Go to solution
Thanks for your help

MollyEskam
New member | Level 2
Go to solution

@Rich wrote:

Only the owner of the file can help you. If they no longer have the file, then I'm afraid there's nothing you can do. offshore hosting


Best reply so far.

thomasdgraham
New member | Level 2
Go to solution

@Rich wrote:

Only the owner of the file can help you. If they no longer have the file, then I'm afraid there's nothing you can do.


It's so annoying, I've also lost a few files 😞

Need more support?