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I have an issue with my storage. Is my data in Dropbox duplicated?

I have an issue with my storage. Is my data in Dropbox duplicated?

Hannah80
New member | Level 2

Dear collegues,

I have this problem - the size of the storage of my dropbox is 3,2 GB. Dropbox is telling me that I am using 3.3 GB from 3.3 GB and is full. When I check the size of the Dropbox folder the size is 1.6 GB - the half of the space. Where is the problem? It seems that the data in dropbox is duplicated... Please advise me what to do... Thank you.

3 Replies 3

Re: Storage size

Mark
Super User II

Are you using Selective Sync at all?

 

https://help.dropbox.com/installs-integrations/sync-uploads/selective-sync-overview


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Storage size

Hannah80
New member | Level 2

I have selected all folders. And these folders (6) it is together 1.6 GB - half of the storage size....

Re: Storage size

Mark
Super User II

Compare what is at www.dropbox.com/home with what is on your computer - the online version is the correct one


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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  • User avatar
    Mark Super User II
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    Hannah80 New member | Level 2
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