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I have been Ed hacked and all my files are blocked!!

I have been Ed hacked and all my files are blocked!!

Edmundcheng
New member | Level 2

Hi all, just logged into my DB account and found all my files have been blocked and the only file I can open is a txt file and it said “!!! All your files have been encrypted !!!”

What can I do??? Can’t find any related item here nor from the DB support

Many thanks in advance
Ed

1 Reply 1

Re: I have been Ed hacked and all my files are blocked!!

Rich
Super User II

@Edmundcheng wrote:
Hi all, just logged into my DB account and found all my files have been blocked and the only file I can open is a txt file and it said “!!! All your files have been encrypted !!!”

You've picked up some nasty malware known as ransomware. You need to clean the infected computer and then you can try to restore your files. Refer to the following help article.

 

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