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Re: I have dropbox plus but smart sync does not appear on menu

I have dropbox plus but smart sync does not appear on menu

etaymarkman
Explorer | Level 3

Hi

I have overloaded my computer memory and most of it is old versions of a project i am working on.

now, to continue working and still have backup versions. i would like to use the smart sync feature over selective sync to i can put old versions of the project in an "online only" old versions folder. i tried to verify if i am plus or above and i am. but i still dont see smart sync on the right click menu

anybody know why it happens and how can i fix it? i would like an answer

4 Replies 4

Re: I have dropbox plus but smart sync does not appear on menu

Здравко
Super Collaborator | Level 20

Hi @etaymarkman,

Sometimes some application settings stay cached. To be sure everything is according your new subscription, unlink and link the application again. Try at least... :wink:

Re: I have dropbox plus but smart sync does not appear on menu

Mark
Super User II

Try a reinstall: www.dropbox.com/downloading making sure you are giving it full admin rights


 


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Re: I have dropbox plus but smart sync does not appear on menu

Fiona
Dropboxer

Hi @etaymarkman.

Did you get the time to try the suggestions provided?

Let us know if these solutions worked for you! :nerd:  

We would also love to get some feedback for Smart sync if you are now using it. 

Thank you.

 


Fiona
Community Moderator @ Dropbox
dropbox.com/support


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Re: I have dropbox plus but smart sync does not appear on menu

fabiovilan
Collaborator | Level 8

Is "Dropbox system extension" enabled in the dropbox settings (web) ? 

Smartsync won´t be avaible unless this option is ON.

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