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I have reached my limit when someone else shared a folder with me?

I have reached my limit when someone else shared a folder with me?

New member | Level 2

Are files that are shared with me included in my data limit? I have a free personal account, but a business associate has shared large folders with me. Dropbox is telling me I cannot upload to my associate's folders because I am out of data (which I wouldn't be, but for his folders), but I don't want to upload to my folders. It should not be included in my data.  How do I fix this issue without paying for the personal account.

1 Reply 1

Re: Data Limit

Dropboxer

Hi there @Jake15, thanks for reaching out to us. 

 

Generally, shared folders take up space in the owner's and every member's account.

 

As such, if the user sent you a shared folder, then it'll count towards your storage as well. 

 

If they just want you to add files, you can ask them to send you a file request, which won't impact your account. 

 

Out of curiosity, do you need to be able to access and edit the files in the folder?

 

Give me a shout whenever you have a moment to check this out, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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